Frequently Asked Questions | Setting POP Frequency

FREQUENTLY ASKED QUESTIONS/Setting POP Frequency

Most e-mail software can be set up to retrieve your messages automatically on a regular interval. Attempting to retrieve new messages on extremely frequent intervals may adversely impact your E-mail performance. Since our systems only query for new messages once every 5 minutes, we recommend you adjust your retrieval settings to check for messages with the same frequency - every 5 minutes.

To improve your E-mail performance, follow the directions below to change your retrieval setting.

Microsoft (R) Outlook Express
Microsoft (R) Outlook
Eudora
Netscape (R) Messenger


Microsoft (R) Outlook Express
Open Outlook Express Click on the TOOLS menu Select the OPTIONS sub-menu Click on the GENERAL tab Under the SEND / RECEIVE MESSAGES section, place a check in the box next to "Check for new messages every ___ minute(s)" Type 5 in the minutes box Click APPLY Click OK Close Outlook Express and restart the program Back To Top
Microsoft (R) Outlook
Open Outlook Click on the TOOLS menu Select the OPTIONS sub-menu Click on the INTERNET E-MAIL tab Place a check in the box next to "Check my local network connection(s) for new mail every ___ minute(s)" Type 5 in the minutes box Click APPLY Click OK Close Outlook and restart the program Back To Top
Eudora
Open Eudora Click on the TOOLS menu Select the OPTIONS sub-munu Click the CHECKING MAIL icon Type 5 in the box that reads "Check for mail every ___ minute(s)" Click OK Back To Top
Netscape (R) Messenger
Open Netscape Messenger Click on the EDIT menu Select the MAIL AND NEWSGROUPS ACCOUNT SETTINGS sub-menu Click SERVER SETTINGS Place a check in the box next to "Check for new messages every ___ minutes" Type 5 in the minutes box Click OK Back To Top